Confidus Website Privacy Policy

What information do we collect?

We collect information from you when you place an order. Any data we request that is not required will be specified as voluntary or optional. We collect contact information that you provide in order to contact you or better serve you as our customer.

ONLY INFOMATION THAT YOU PROVIDE US is collected and retained.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:


Choice
All active customers must provide us with accurate contact information. Once you terminate services, you may request that your billing account be removed from our main billing database. A record of your account will be archived for seven years for audit and billing purposes. To request for your contact information to be removed, email info@confidus.net

Access
You may access and change your contact information by logging into https://secure.confidus.net/secure

Redress
If you feel your privacy or the terms of this agreement has been violated, please email abuse@confidus.net. A complete investigation will take place within 72 hours of your complaint.

Changes to Privacy Policy
For any changes to the privacy policy within 90 days, a red banner will be placed on our main page (http://confidus.net/) in a viewable place.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you submit a request, place an order or access your personal information.

These security measures include: password protected directories and databases to safeguard your information, SSL (Secure Sockets Layered) technology to ensure that your information is fully encrypted and sent across the Internet securely or PCI Scanning to actively protect our servers from hackers and other vulnerabilities.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file in order to allow renewal of services.

Because we store credit card information on our own servers, we have taken appropriate measures to ensure that we are PCI DSS Compliant..

Do we use cookies?
Yes, we only use cookies for account validation purposes. No cookies will be used for any other purposes other than rendering our content to your computer in a secure manner.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.

Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

CAN-SPAM Compliance
We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://confidus.net/policies_phone-service-aup.php.

Your Consent
By using our site, you consent to our privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on 02/07//2013

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Confidus Group
12685 Dorsett Rd. Suite 336
Maryland Heights, MO 63043
Phone: 888-376-0746
Fax: 888-376-0846

Privacy Policy Customer Pledge
We pledge to you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the the following important privacy laws and initiatives:
Federal Trade Commision Fair
California Online Privacy Protection Act
Childrens Online Privacy Protection Act
Privacy Alliance
Controlling the Assault of Non-Solicited Pornography and Marketing Act

Respectfully,

Maria Gutierrez Vice President of Strategic Relations
http://confidus.net

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